Improved workforce engagement is never attained from just one effort, hospital and health system CEOs told Becker’s. Rather, it stems from multiple strategies, according to Candace Johnson, PhD, ...

Hospital CEOs should be implementing strategies that strengthen organizational culture and allow staff to feel valued. For hospital and health system leaders, boosting retention and lowering turnover ...

As health systems continue to grapple with ongoing workforce challenges, healthcare leaders like Stacie Call, MSN, RN, CNO for Mercy Health – Loraine & Youngstown (Ohio), and her team have worked to ...

A workforce development strategy that keeps pace with rapid change requires intention, adaptability and a clear link between technology and the employee experience.

Effective construction safety means looking beyond the job site—prioritizing worker engagement, mental health, skills development, and technology to strengthen the workforce. Construction ...

We are excited to show how AI-powered contact center technology can help businesses improve customer experience, ...

Duncan Regional Hospital in Duncan, Oklahoma, is serious about workforce development, and handles it in a way that is designed to enhance patient care and patient satisfaction. The hospital has a ...

Many contact center agents come, and then they go. It’s the nature of the role, especially for staff positions —job satisfaction is elusive and the work experience not to agents’ liking. For their ...

By Michael Frimpong, Ph.D.Employees are organized in some way or form to achieve work objectives. The organization’s aim is achieved only through the coordinated efforts of its human resources, and ...