eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

As a leading provider of outsourced sales, distribution and after-sales support services to local clients in the finance, insurance and telecommunications sectors, Rewardsco Sales relies on its ...

After several months working with Genesys’ new CEO, Tony Bates, I thought we were on the same page. I thought I understood how he intended to accelerate the company’s success in the cloud. But a blog ...

PureConnect Displaces Nortel and NEC to help health care services provider reduce average call time by 15 percent, improve productivity and provide a better customer experience Fraser Health uses ...

Ocular Technologies, a South African customer engagement specialist, has achieved value-add reseller (VAR) status with Genesys, a global customer experience and contact centre solutions provider.

MINNEAPOLIS--(BUSINESS WIRE)--To streamline communications with internal teams and clients, Avtex, a customer experience (CX) consulting and technology company, announced it has now moved to the cloud ...

INDIANAPOLIS (Inside INdiana Business) — Two tech companies with a large presence in central Indiana are teaming up to boost their customer experience and contact center services. India-based Infosys ...

Today Genesys announced, in a blog authored by Tony Bates, CEO, Genesys, that going forward the company will concentrate research and development, as well as sales, marketing, and operational ...

IT services major Infosys on Thursday said it has signed a five-year deal with the cloud customer experience and contact centre solutions provider, Genesys. The five-year partnership with Genesys ...

Five-year partnership with Genesys enables both companies to develop and deploy innovation and best-in-class solutions in the CX market As a part of the partnership, Infosys will bring to market ...